Shipping
Fast, Safe, Secure...
We know what it is like to order something online and have it arrived damaged, so thats why here at Kronos AV we only use premium couriers for all our orders. All our parcels are shipped with DPD or Royal Mail and are always sent Signed For to make sure it gets to the right person. Our DPD system gives you an hourly window for delivery so you can make sure you are home, and you can of course track your parcel all the way from despatch to your front door!
DPD Predict
DPD predict allows you to follow your item from despatch to your front door! If you leave a mobile number or email address, DPD will email or text you a one hour window for delivery so you can be sure someone is around.
Keeping you in the loop...
How long does delivery take?
Delivery Times
Standard delivery times are between 24-48 Hours:
DPD parcels (over 2KG) : approx. 48 Hour Service
Royal Mail 1st Class (under 2KG) : approx. 24 Hours
Royal Mail 2nd Class (under 2KG) : approx. 2-3 Days
Despatch times for stock items are normally within 24 hours.
Delivery times may vary for special order or built to order items.
Failed Deliveries
If you do not receive your order within 5 working days after receiving your shipping confirmation, please contact the courier with the tracking information provided to check if your order is being held. If you do not have tracking information, please contact support@kronosav.com for tracking details. If your order is kept by the courier, not collected and then returned to us, there is a charge for redelivery, so please ensure you contact the courier if you receive a missed delivery slip.
If your not in...
Not from around here...
European Shipping
Kronos AV are now able to offer FREE shipping on a huge range of products to Europe. We only send our orders with established and trusted couriers to make sure that they arrive safely.
We also use establish courier companies to make sure that your order gets to you as soon as possible. Most European orders take on average 3-5 days for delivery.
If you have any questions regarding shipping, please feel free to contact us